Colinette Yarns - the pioneers of hand dyed yarns and fibres

I love these boxes. A lovely collection of different yarns . I’ve started a blanket already

Great delivery time ,well packaged xx Yarn is amazing 💓💓💓

One of the !loveliest parcel's to ever be delivered through my door! Gorgeous kit.

I requested a specific delivery window and this was accommodated without question. Very much appreciated!
The yarns were as always beautifully packaged and of course stunning colours and fibres.

I had an unusual problem, but Sam at Colinette was incredibly helpful and great to communicate with. I had run out of yarn in the middle of a project. Sam sent numerous photos, and we went back and forth over email until the right yarns were selected and ordered. My order arrived from the UK to the US 10 days ago, and I have been happily knitting away, combining and replacing bits of the old yarn with the new. The yarn is beautiful, and it matches well with the old skeins. The colors are gorgeous, and the wool is lovely in my hands. Thank you Sam and Colinette Yarns for all your help and for your spectacular yarn.

Fantastic packaging. Quickly delivered and excellent quality. So delighted to see colinette back.

I was a little disappointed I’ve bought the same wool before and it was much thicker

Great service..Forgot to order the third ball on the buy. 2 get one free and Sam phoned me to remind me. Thank you.

Your yarn is absolutely gorgeous. However, the wool I ordered was not the colour I received. I emailed your customer service and was told to send it back. I did so and some days later the correct colour was sent to me. But, and this does matter, at no point did the person apologise to me or acknowledge the hassle and time spent for me having to return the wrong wool. When I received a new email with a tracking number from the delivery service, I had no idea what was happening, I just guessed it was the correct colour being sent. So I emailed the office to ask if this was the case: no reply.
I work with the public, and the easiest most effective thing one can do is be polite and keep people informed. I felt somewhat disappointed on both these scores.

Efficient service