Colinette Yarns - the pioneers of hand dyed yarns and fibres

Good assortment.

Excellent customer service, especially being able to talk through options to be able to complete a project from many years ago. Beautifully presented yarn

I love these boxes. A lovely collection of different yarns . I’ve started a blanket already

Lovely wool, perfect customer service and beautifully delivered. The only space for improvement is that I would like to see a knitted example of the yarn on your website.

Excellent product and service

Several years ago I found a Colette knitting booklet at a thrift store. At the time I couldn't find your yarn and was told the company had closed. I was so thrilled to find you again. I love the chunky colors!

Lovely to have Colinette yarns available again. Same stunning colours, and beautiful new packaging.

Your yarn is absolutely gorgeous. However, the wool I ordered was not the colour I received. I emailed your customer service and was told to send it back. I did so and some days later the correct colour was sent to me. But, and this does matter, at no point did the person apologise to me or acknowledge the hassle and time spent for me having to return the wrong wool. When I received a new email with a tracking number from the delivery service, I had no idea what was happening, I just guessed it was the correct colour being sent. So I emailed the office to ask if this was the case: no reply.
I work with the public, and the easiest most effective thing one can do is be polite and keep people informed. I felt somewhat disappointed on both these scores.

Excellent service altogether with a very swift response to an extra skein needed. The quality is equal to previous buys from the old Colinette. The packaging is exceptional, as if it is a present ie purple yarn wrapped in purple tissue paper in a black box. It is wonderful to see Colinette back!