Colinette Yarns - the pioneers of hand dyed yarns and fibres

Absolutely lovely yarns and great help from Sam. Thanks

Beautiful wool as usual. Great service. Thank you

So happy the Point Five is back and could not resist those new colours. Beautifully packaged

Excellent!!!!

Beautiful yarns but wished there was more variety-maybe ribbon.

Why would I order my yarn from Britain when I’m in Canada. The main reason, of course is top quality wools. The other many reasons can be seen on one of the best websites I go to regularly - breathtaking colour, succinct info and, lately, marvellously written, funny and quirky emails and blogs from the company’s new HQ in Wiltshire. Got a missive today from ‘Sam’ about entanglement and using expressions like ‘Bazinga,’ ‘Whammo’ and ‘like a plate of spaghetti arrabiata’. Makes one want to run to the chesterfield and turn out a bunny hug or a toque. Nothing dull about these yarn spinners. Brightens up a Canuck winter with “Vibrancy, Love, Passion, Yarn, Wool and Fibre.” Thanks, Colinette.

Great customer service and fantastic yarns as always x

Delivered with care in a beautiful box , the yarn is absolutely stunning and easy to work with , my favourite yarn

Your yarn is absolutely gorgeous. However, the wool I ordered was not the colour I received. I emailed your customer service and was told to send it back. I did so and some days later the correct colour was sent to me. But, and this does matter, at no point did the person apologise to me or acknowledge the hassle and time spent for me having to return the wrong wool. When I received a new email with a tracking number from the delivery service, I had no idea what was happening, I just guessed it was the correct colour being sent. So I emailed the office to ask if this was the case: no reply.
I work with the public, and the easiest most effective thing one can do is be polite and keep people informed. I felt somewhat disappointed on both these scores.

Lovely box of yarns I can’t wait to cast something on.